Overview
MIMICS Teller is the branch counter for the Core Processing Suite. Tellers serve customers and members from the same account and customer base used by Account Management, Loans and Accounting, so a deposit taken at the window is reflected in the core straight away and a loan payment reaches the loan record without a hand-off.
Banks and credit unions use it to run every window in every branch: deposits, withdrawals, check cashing, currency exchange, loan payments and CD activity, with cash tracked by denomination from the vault to each till. Supervisors set approval rules and audit tills, and every action is logged. Your institution gets faster service at the counter, cash that balances, and a full record of who did what.
Cash Control From Vault to Window
Configure as many branches as you operate, each with as many teller tills as it needs plus a chief teller till and reserve. Cash can be moved between tills within a branch and between chief teller tills at different branches, and every movement is recorded.
The system tracks cash by denomination at each window. At balancing time, tellers enter their counts by denomination and the system compares them with its own records, producing audit reports and alerts when they differ. Rules can require chief teller audits of tills on the schedule you set.
Everyday Transactions at the Counter
From one screen, a teller can handle the transactions customers bring to the window:
- Deposits and withdrawals for checking and savings, with hold options and source of funds recorded
- Transfers between a customer's accounts
- Receipts for loans, investments, insurance premiums and other purposes
- Disbursements by check, cashier's check, money order, direct deposit, ACH, SWIFT or RTGS through MIMICS payment processing
- Printed receipts from templates you design for each payment type
Loans, CDs and Currency at the Same Window
Tellers are not limited to deposit accounts. They can take full, partial or extra loan payments, view payment history, and print a revised schedule on the spot when an overpayment changes it. They can issue CDs, accept additions and withdrawals with interest recalculated, and pay interest by check or direct deposit.
Currency exchange is handled in any currency, with direct or indirect rates set daily or more often, and remittances can be paid and deposited to the right account. Check cashing, making change and redemption of damaged notes are also supported.
Identity, Approvals and Audit
Customer signatures and ID images are stored for verification at the window, and the shared customer record supports your Know Your Customer requirements. Approval rules can be applied to any function you choose. Every action is logged with time, user ID and workstation, and reports cover teller balances, teller books, foreign exchange, transaction summaries and loan payments due.
Works With
Teller works from Customer/Member Management and posts to Account Management and Loan Management. Contact us to see it set up for your branches.
Teller: quick answers
What is bank teller software from MIMICS?
MIMICS Teller is the teller module of the MIMICS Core Processing Suite. Banks and credit unions use it to run every window in every branch, handling deposits, withdrawals, check cashing, currency exchange, loan payments and CD activity from the same account and customer base used by the rest of the core.
How does MIMICS Teller manage tills, vaults and cash?
MIMICS Teller provides full till and vault management, with cash tracked by denomination from the vault to each teller window. Supervisors set approval rules and audit tills, and every action is logged, giving the institution cash that balances and a full record of who did what.
Can tellers process loan payments and CDs in MIMICS Teller?
Yes. MIMICS Teller lets tellers process loan payments and manage CDs directly at the window. Because it shares records with Account Management and the loan modules, a deposit taken at the counter is reflected in the core straight away and a loan payment reaches the loan record without a hand-off.