Overview
MIMICS Online Banking gives your customers and members secure access to their accounts over the internet. They can check balances, move money between their own accounts or to external accounts, and pay bills, all without visiting a branch or calling your staff.
It is part of the Core Processing Suite, so the balances and transactions customers see come from the same accounts your tellers and back office maintain in Account Management. Access works through a web browser on desktop computers and on phones and tablets, and the site can be styled to match your institution and set up with the functions you choose to offer. Your customers get convenient self-service, and your institution handles fewer routine inquiries.
Real-Time Balance Inquiry
Customers can view their current account balances at any time. Because Online Banking reads from the same core as your branches, the figures they see reflect the accounts your institution actually holds, without overnight batch files to wait for.
Self-service balance checks also take a large share of routine calls and branch visits off your staff, who can then focus on customers who need more help.
Transfers and Bill Pay
Online Banking lets customers act on their accounts, not just look at them:
- Secure transfers between their own accounts
- Transfers to external accounts
- Bill payments, either one-time or recurring
Recurring bill payments run on their schedule once set up, so customers do not have to remember each due date. Each transfer and payment is recorded against the customer's accounts in the core, so your staff see the same activity the customer does.
Access From Any Device
MIMICS websites recognize when a request comes from a mobile device and present a simplified, lower-resolution version that loads faster and fits a smaller screen. Customers can use any device with internet access and a web browser.
The mobile view can carry your institution's look and the functions you want to offer. Customers can view simplified statements and reports, or ask for the full version to be emailed to them automatically. Where you allow it, they can also post certain types of transactions from their device. If you need an application built for a particular type of device, MIMICS can develop one on request through our outsourcing services.
Works With
Online Banking presents accounts held in Account Management. Institutions that need a broader portal can also consider our Custom Web Portals or the Client Web Portal. Contact us to discuss what your customers need.
Online Banking: quick answers
What is MIMICS Online Banking?
MIMICS Online Banking gives customers and members secure access to their accounts over the internet. Part of the MIMICS Core Processing Suite, it shows balances and transactions from the same accounts that tellers and back office staff maintain in Account Management.
What can customers do in MIMICS Online Banking?
In MIMICS Online Banking, customers can check real-time account balances, transfer funds securely between their own accounts or to external accounts, and pay bills through one-time and recurring payments. This self-service means fewer routine inquiries for branch and call center staff.
Does MIMICS Online Banking work on phones and match our branding?
Yes. MIMICS Online Banking works through a web browser on desktop computers, phones and tablets. The site can be styled to match your institution and set up with only the functions you choose to offer your customers and members.